Knowledge Sharing

NetX partner Chris Kramer offers solutions to today’s marketing challenges

Last month, Impact Radius released their informative e-book Top 12 Marketing Challenges Solved for 2012, the companion piece to their blog series #2012Marketing Challenge. The e-book addresses today’s marketing challenges and provides solutions from some of the top leaders in online marketing – including NetX’s Founding Partner, Chris Kramer.

Chris discusses the benefits of companies using Business Intelligence tools to better manage their data and positively affect their ROI.

NetX partner Chris Kramer shares his insights on business intelligence tools.

Top 12 Marketing Challenges Solved for 2012 can be downloaded for free at Impact Radius’ resource page.

For more expert marketing advice from Chris, follow him on Twitter at @chrismkramer.

Meet NetX’s most connected affiliate experts

NetX Most connected 2010 Winners Erica and Val

First let me apologize to Erica and Valerie for the tardiness of this post. Back in August of 2011 I ran a little contest among the affiliate marketing experts that work at NetX. Our folks were asked to use their influence within the affiliate community in order to drive participation in our AffiliateBenchmarks research study. We tracked the results using unique links for each person and awarded the winners with cheesy cool trophies and free lunch for a month.

Erica Myones (right of photo) won the Most Connected Overall award for driving the most participants to our research project. This was not a surprising outcome since Erica is well connected as a result of her many years in the industry.

Valerie Russo (left of photo) won the Most Connected By Weight award (photo below). Val, an obviously fit person, won this award because she drove the most participants based on her tenure in affiliate marketing. This category was created to give everyone on the team an equal chance of winning.

Congrats to Erica and Val…NetX’s Most Connected Affiliate Experts!

NetX Day Celebration

Here at NetX we always try to have fun with everything we do but on 10/10/11 it was even a little more festive in our office as we declared 10/10 to be NetX Day!  Since X is the Roman numeral for 10 and our name backwards is X Ten we figured what better day to celebrate and have a little extra fun.

The day kicked off with a wrapped present (NetX logo drink cup) on everyone’s desk and a catered breakfast for everyone.  We get fresh bagels and juice on Monday’s anyway so we spiced it up with fresh fruit, pastries, donuts and muffins.  After breakfast our Office Manager Sharon passed around some clues for a scavenger hunt that would lead us to our second present of the day – a stylish yet practical NetX logo umbrella.

Around 11 the masseuses rolled in and our staff was treated to 20 minute relaxing massages as we turned one of our conference rooms into a Zen retreat.   The team was then treated to lunch on NetX – their choice of either Chipotle or Lenny’s Deli  and if they weren’t stuffed from all of that we broke out a series of red themed afternoon snacks like Swedish Fish and Mike and Red Hots.

Here at NetX we love our deserts so the late afternoon we surprised everyone with an ice cream cake from Cold Stone Creamery (red velvet of course!) as the whole team gathered in our break room / lounge.

The celebration finally wound down as we broke out the in-house kegerator and some Dos Equis (XX) beer.  Huge thanks to our prime minister of happiness and office manager Sharon – she did an amazing job coordinating the day to make sure it was a memorable day for the team.

Want to see some pictures?

Don’t Miss The Latest Headlines In The NetX Industry News Update!

Steve Jobs passes away while experts predict growth for this year’s holiday sales.  You can find these headlines and more in this week’s industry news update!

Apple Co-Founder Steve Jobs Passes Away
WashingtonPost.com
Steve Jobs, a co-founder of Apple Inc., has sadly passed away at the age of 56.  An original thinker who helped create the Macintosh also reinvented the portable music player with the iPod and reordered the cell phone market with the iPhone.  The introduction of the iPad also jump-started the tablet market, and now it dominates the field.

Holiday Sales to Rise 2.8% to $465 Billion
MediaPost.com
The National Retail Federation says it expects holiday spending to rise just 2.8% this year, to a total of $465.6 billion.  While that gain is far less than the 5.2% gain retailers saw last year, it is still above the 2.6% average of the last 10 years.  Retailers have posted sales gains for the last 14 months but ongoing concerns about the economy have them worried.

Google Analytics Adds Real-Time Traffic Data
Mashable.com
Google for the first time is providing a window into real-time web traffic with Google Analytics Real-Time.  Real-Time reports are available in the new version of Google Analytics, and administrators with Analytics accounts will get Real-Time reports.  For users trying to gauge how a campaign or post is performing, Real-Time will track the immediate impact to site traffic.

Mobile Ad Spend to Hit $1 Billion
SearchEngineWatch.com
According to eMarketer, mobile ad spending could reach $1.23 billion for U.S. advertisers by the end of the year, up 66% from last year’s $743 million figure.  They also predict that this figure will continue to see escalating growth, reaching $4.4 billion by 2015.

Google Launches Trusted Stores Program
InformationWeek.com
To ally doubts about the legitimacy of the e-commerce sites, Google has announced a new program to highlight exemplary online merchants.  Google Trusted Stores aspires to help shoppers recognize online stores that offer compelling shopping experiences.  Google has already begun admitting merchants into the program, which will require participating sites to share shipping and customer service data with Google.

Flash-sale E-mails Spark More Purchases When Sent Late in the Afternoon
InternetRetailer.com
Flash-sale e-mails sent after 3 P.M. generate more transactions and more revenue than e-mails sent out earlier in the day, according to an Experian CheetahMail analysis.  The data reveals that messages sent after 3 P.M. have an open rate 90% greater than e-mails sent at mid-day.  Late-day messages stand out more in consumers’ inboxes because fewer e-retailers send messages late in the day.

Be Sure To Catch All The Latest Headlines In The NetX Industry News Update!

Amazon announces their new tablet while Google releases the Google Wallet.  Don’t miss these headlines and more in this week’s industry news update!

Holiday Web Sales Expected to Grow 13.5%
InternetRetailer.com
U.S. web sales during the fourth quarter will hit $60.4 billion, up 13.5% from the $53.2 billion spent by online shoppers during the same period last year, predicts Kantar Retail.  The growth rate for the 2011 holiday shopping season will likely be a bit lower than the 16.5% increase registered in 2010, thanks in part to declining consumer confidence.

Amazon Launches New Tablet and Slashes Kindle Prices
Wired.com
Amazon has announced that they will be releasing a color, 7-inch tablet device called Fire for just $199.  The Fire is set to compete with Apple’s iPad by offering consumers an affordable and simpler tablet that is complimented by a powerful inventory of books, movies, television shows and digital tunes.  At the same time Amazon unveiled a new e-book reader called the Kindle Touch which will cost $149 and include Amazon Whispernet mobile connectivity.

Net Neutrality Rules Will Go Into Effect November 20th
EcommerceTimes.com
The Federal Communications Commission has published its long-awaited net neutrality rules, designed to generally prevent internet service providers from giving priority to certain forms of web traffic.  The heavily debated measures were approved in December, 2010 and will go into effect on November 20th.

Mobile Devices Expected to Aid Holiday Shopping
MediaPost.com
According to recently released data from the mobile ad network Mojiva, at least half of mobile consumers view their mobile device as a holiday shopping resource for product information, coupons and sale information.  The study also found that four in ten consumers feel comfortable spending $50 or more on a single holiday item using their mobile device.

Google Launches the Google Wallet
Googleblog.blogspot.com
Google has officially released the first version of the Google Wallet.  The Google Wallet stores virtual versions of a user’s payment cards, and leverages near field communication technology to allow users to tap, pay and save with their phone.  The app is currently available on Sprint Nexus S 4G phones but Google is looking to expand to more phones soon.

Bing Launches Deal Aggregator
DMNews.com
Bing has created an offer aggregator that lets consumers browse and sort through more than 200,000 discounts available from around the country.  Bing says it’s responding to 87% of consumers who said they’d increase their use of daily deals if they could find them in one place rather than sort through e-mails from multiple providers.

Google Expands Video Ad Options
ClickZ.com
Google wants video advertising to be as pervasive across its network as search and display ads are.  The company announced their plans to enable more integration between its AdWords and YouTube ad offerings for all advertisers.  Though the formats available do not all enable video to play directly within the ads, Google hopes the offerings will expand inventory for video ad buyers and inspire more advertisers to use video ads.

Read All The Latest Headlines In The Netx Industry News Update!

Didn’t have a chance to read this week’s headlines? Well you can find all the latest news in the Netx industry news update!

California’s Governor Brown Expected to Sign Affiliate Nexus Tax Repeal
PerformanceMarketingAssociation.com
This morning the Performance Marketing Association delivered a letter to Governor Brown, asking for his signature on AB 155, which would repeal the Affiliate Nexus Tax for one year.  The Governor is expected to sign AB 155 into law and since this is an ‘urgency stature,’ it will go into immediate effect once it is signed.

Michigan Bill Pushes for Affiliate Nexus Tax
DETNews.com
Michigan lawmakers are renewing a push to require more business selling items over the internet to collect the state’s 6% sales tax.  Proponents claim that online retailers have an unfair price advantage and it hurts Michigan businesses that have storefronts and collect sales taxes.

Mobile Landing Page Quality Now Affects AdWords Quality Score on Media Ads
SearchEngineWatch.com
Google has just announced that within weeks, mobile optimization will be a factor in ad quality for AdWords campaigns driving mobile search traffic.  Since advertisers with a higher quality score get a lower cost per click and better ad placement, it is strongly encouraged to optimize mobile landing pages.  Some optimization suggestions include keeping layouts simple, prioritizing content, making it easy to convert and designing the page for thumbs, not mice.

Display Spending Rose 13% in First Half of 2011
ClickZ.com
A new report from Kantar Media has found that display ad spending rose nearly 13% in the first half of 2011.  The report also found that search ad spending rose 8.6% while internet media spending has increased 10.4%.

Behavioral Targeting Comes to TV Ads
MediaPost.com
Companies targeting ads to consumers on TVs based on location, channel surfing activity and more might seem like a futuristic platform to some, but in reality companies offer the service today.  MStar and Channel Island have collaborated to advance TV advertising and applications in set-top boxes by creating new software that supports profiling and geographic targeting for motion video ads.  Network operators will receive audience measurements and response metrics that include behavioral information and, in the future, what consumers watch on TV will influence the ads they see online.

Twitter Influences Consumers’ Purchases
InternetRetailer.com
It turns out that Twitter may be more influential than Facebook in helping drive consumers’ shopping decisions.  A recent survey of over 2,000 online shoppers found that 35% of consumers said Twitter was influential or extremely influential in their decision to buy a product.  That compares with 24% who said Facebook helped guide a purchase.

Email Deliverability Rates Stagnate at 81%
DMNews.com
Only 81% of emails sent during the first half of 2011 reached consumers’ inboxes, according to a study released by the email deliverability firm Return Path.  In addition, the report found that 7% of emails worldwide were classified as spam while 12% went missing.

California’s Governor Brown Expected to Sign Affiliate Nexus Tax Repeal

PerformanceMarketingAssociation.com

This morning the Performance Marketing Association delivered a letter to Governor Brown, asking for his signature on AB 155, which would repeal the Affiliate Nexus Tax for one year. The Governor is expected to sign AB 155 into law and since this is an ‘urgency stature,’ it will go into immediate effect once it is signed.

 

Michigan Bill Pushes for Affiliate Nexus Tax

DETNews.com

Michigan lawmakers are renewing a push to require more business selling items over the internet to collect the state’s 6% sales tax. Proponents claim that online retailers have an unfair price advantage and it hurts Michigan businesses that have storefronts and collect sales taxes.

 

Mobile Landing Page Quality Now Affects AdWords Quality Score on Media Ads

SearchEngineWatch.com

Google has just announced that within weeks, mobile optimization will be a factor in ad quality for AdWords campaigns driving mobile search traffic. Since advertisers with a higher quality score get a lower cost per click and better ad placement, it is strongly encouraged to optimize mobile landing pages. Some optimization suggestions include keeping layouts simple, prioritizing content, making it easy to convert and designing the page for thumbs, not mice.

 

Display Spending Rose 13% in First Half of 2011

ClickZ.com

A new report from Kantar Media has found that display ad spending rose nearly 13% in the first half of 2011. The report also found that search ad spending rose 8.6% while internet media spending has increased 10.4%.

 

Behavioral Targeting Comes to TV Ads

MediaPost.com

Companies targeting ads to consumers on TVs based on location, channel surfing activity and more might seem like a futuristic platform to some, but in reality companies offer the service today. MStar and Channel Island have collaborated to advance TV advertising and applications in set-top boxes by creating new software that supports profiling and geographic targeting for motion video ads. Network operators will receive audience measurements and response metrics that include behavioral information and, in the future, what consumers watch on TV will influence the ads they see online.

 

Twitter Influences Consumers’ Purchases

InternetRetailer.com

It turns out that Twitter may be more influential than Facebook in helping drive consumers’ shopping decisions. A recent survey of over 2,000 online shoppers found that 35% of consumers said Twitter was influential or extremely influential in their decision to buy a product. That compares with 24% who said Facebook helped guide a purchase.

 

Email Deliverability Rates Stagnate at 81%

DMNews.com

Only 81% of emails sent during the first half of 2011 reached consumers’ inboxes, according to a study released by the email deliverability firm Return Path. In addition, the report found that 7% of emails worldwide were classified as spam while 12% went missing.

Don’t Miss The Latest Industry News From Netx!

AOL, Yahoo and MSN join forces to take on Google while Amazon becomes the leader in brand loyalty. Read all about these developments and more in this week’s Netx industry news update!

How Many Pages are on the Internet?
CNN.com
Although no one exactly knows how many websites or individual web pages there are in the seemingly infinite digital universe that is the internet, we are on our way to finding out.  Thanks to a $1 million grant from Google, a group called the World Wide Web Foundation is creating a web index that will be the world’s first multi-dimensional measure of the web and its impact on people and nations.

Yahoo, AOL and Microsoft Band Together for Ad Plan
AllThingsD.com
AOL, Yahoo and Microsoft will begin selling ad inventory on each others’ sites in a plan to make them each more competitive with Google.  The strategy is also designed to help regain some ad spending that has ended up in the hands of ad network in recent years.

August 2011 U.S Search Engine Rankings
comScore.com
Google continued to lead the U.S. search market in August despite losing 0.3% of their share.  Yahoo remained in second place with 16.3% of the market while Microsoft rounded out the top three with 14.7%.  Yahoo and Microsoft increased their market shares 0.2% and 0.3% respectively.

Retailers Should Author Facebook Posts on Wednesday
Clickz.com
Retailers get 8% more engagement out of their Facebook posts on Wednesday than other days of the week, according to new research by Buddy Media.  It was also found that messages longer than 80 characters receive 40% lower engagement while overall engagement drops by 29% if companies post more than three times a day.

A Conversion Boost for Online Retailers
InternetRetailers.com
Nearly two-thirds of online retailers report higher conversion rates over the past year, according to a new report from Shop.org and Forrester.  More than half say their AOVs have increased and 25% are reporting that fewer shoppers are abandoning their shopping carts.

Almost 75% of Active American Social Networkers Shop Online
SearchEngineWatch.com
The value of the time consumers spend online and on social networks and blogs continues to grow, most visible through the influence on purchase decisions, Nielsen reports.  Adults active on social networks and blogs are 12% more likely than the average user to shop online while nearly 4 in 5 active internet users participate in these activities and 70% make online purchases.

Amazon is the #1 Loyalty Leader
MediaPost.com
Brand Keys’ new, 2011 Customer Loyalty Leaders Index shows Amazon having displaced Apple’s iPhone in the #1 spot.  Additional loyalty leaders include Facebook, Zappos, Hyundai and Patron.

Out of the loop? Catch up with the Netx Industry News Update!

Stealing this week’s headlines are the internet giants Yahoo and Amazon.  Find out what they’ve been up to in this week’s Netx industry news update!

Yahoo Fires Their CEO and Puts Itself Up For Sale
BusinessInsider.com
In addition to firing CEO Carol Bartz, Yahoo’s board has now put the company up for sale.  Yahoo decided to fire Bartz after she failed to revive the company and was unable to match the innovative pace of companies like Google, Facebook and Apple.  Upon her dismissal the board stated they were open to selling itself to the right bidder.

Amazon Cuts Deal on California Sales Taxes
LATimes.com
On Wednesday Amazon.com cut a tentative deal with legislative leaders that would allow it to postpone collecting sales taxes from Californians for another year.  The company in turn would drop its battle to overturn the state’s new law that required it and other out-of-state online retailers to collect taxes.

Ebates Buys FatWallet.com and AnyCoupons.com, Starts New Company
TechCrunch.com
Netx’s long time affiliate partner Ebates has acquired two shopping sites, FatWallet.com and AnyCoupons.com.  Ebates, an online cash back shopping site, announced that they will create a new company called Performance Marketing Brands which will specialize in shopper loyalty programs.

Google Adds Shopping Click Metrics

MediaPost.com
Google has added a feature that allows marketers to see the number of clicks products generate on Google Shopping within a specific time period.  Advertisers and marketers can gain the data through the Google Content API for Shopping, which is used to upload product data.

Millions of Mobile Consumers Redeem Mobile Coupons
InternetRetailer.com
According to the research firm eMarketer Inc., 9.5% of U.S. adult mobile phone users will access and redeem a mobile coupon this year.  That’s 19.8 million consumers, up from the 13.3 million consumers that redeemed mobile coupons last year.  The research firm predicts the number of consumers with mobile phones redeeming mobile coupons will jump to 28.7 million in 2012 and to 35.6 million in 2013.

Google Buys Zagat to Support Mobile Local
Googleblog.blogspot.com
Google announced this week that they have acquired the review and ratings service Zagat.  Moving forward, Zagat will be a cornerstone of Google’s local offering by providing quality reviews to fuel business listing through Google Places.

Over 8,600 Affiliate Marketing Professionals Participate In AffiliateBenchmarks

The fourth annual AffiliateBenchmarks research project just finished collecting data from over 8,600 affiliate marketing professionals. Affiliates, Advertisers, and Agencies generously provided their input on key industry best practices, challenges, and performance. Our team is busy compiling the report and the data will be shared with all participants next week. Thank you to all of the survey respondents and to all of our wonderful partners who helped us to spread the word and encourage participation.